Frequently Asked Questions
How long is shipping?
Our items are pre-order, and premade.
Processing will take about 1-2 weeks.
Shipping takes about 3-12 days.
There will be a extra 15-30 days on pre-order items.
What size should I buy?
Please refer to the size charts.
Stay with your usual size for a casual, baggy look.
Size up for a even baggier look.
Size Chart
Size charts are available at the end of the product pages.
Refunds and returns
All sales are final. Returns are only eligible if your item is defective, damaged, or incorrect.
Returns are accepted within 10 days of delivery if the item is unworn, unused, with tags attached, and in original packaging. Proof of purchase is required.
Approved returns are issued as store credit only. Refunds to the original payment method are not provided unless required by law. If the returned item is not sold out at the time of return, we are not obligated to issue a refund to the original payment method.
International orders are not eligible for returns or refunds.
Customers are responsible for contacting the shipping carrier for any delivery delays or lost packages. If the carrier does not resolve the issue, we may offer a partial refund as a courtesy.
Chargebacks filed without contacting us first will result in loss of refund eligibility and may lead to permanent account restriction.
To request a return, email tiypn@tiypn.com. Approved returns must be shipped within eight business days after approval.
Refunds are processed within 10 business days after inspection.
